Terms of Service

1. About the Service

UK Graphic Novel Deals is a subscription-based tracking service for graphic novel collectors in the United Kingdom. The Service tracks graphic novel prices, availability and release-related changes across selected UK online retailers and delivers service updates to subscribers via Discord.

The Service is provided in three subscription tiers: Reader, Collector, and Completionist. Each tier offers different levels of retailer coverage, alert delivery methods, and personalisation features as described on our website and pricing page.

2. Eligibility

You must be at least 18 years old to subscribe to or use the Service. By subscribing, you confirm that you meet this age requirement.

The Service is designed for UK-based collectors. While we do not restrict access by location, our price tracking covers UK retailers only, and all prices are displayed in pounds sterling (GBP).

3. Subscriptions and Payment

3.1 Subscription Tiers

The Service is offered as a monthly subscription across three tiers. Features and pricing for each tier are as described on our website at the time of subscription. We reserve the right to modify tier features and pricing with reasonable notice to existing subscribers.

3.2 Payment Processing

All payments are processed by Whop, which acts as the merchant of record for your subscription. Whop uses Stripe for payment processing. By subscribing, you also agree to Whop’s terms of service and Stripe’s terms.

We do not directly collect, process, or store your payment card details.

3.3 Billing

Subscriptions are billed monthly on a recurring basis. Where a free trial is offered at checkout, paid billing begins after the trial period unless you cancel before the trial ends. Your subscription will automatically renew each month unless cancelled.

Whop does not currently support direct upgrades or downgrades between tiers. To change tier, you must cancel your current subscription and subscribe again to the tier you want.

3.4 Price Changes

We may change subscription prices with at least 30 days’ written notice to existing subscribers (via email or Discord). Price changes will take effect at your next billing cycle following the notice period. If you do not agree with a price change, you may cancel your subscription before the new price takes effect.

4. Cancellation and Refunds

4.1 Cancellation

You may cancel your subscription at any time through the Whop customer portal. If you cancel during a free trial before paid billing begins, you will not continue onto the paid monthly plan. If you cancel after paid billing has started, cancellation takes effect at the end of your current billing period and you will continue to have access to the Service until your current billing period expires.

4.2 Refunds

Because the Service delivers digital content and ongoing monitoring updates, refunds are generally not provided for partially used billing periods. If you experience a significant service disruption that prevents you from receiving the Service for a material portion of your billing period, you may contact us to discuss a pro-rata credit or refund at our discretion.

4.3 Effect of Cancellation

Upon cancellation or expiry of your paid access, your Discord role will be revoked automatically, and you will lose access to subscriber-only D3-LZ channels and personalised DM alerts. Your D3-LZ preferences will be retained for 30 days in case you choose to resubscribe. After 30 days, your preferences and associated data will be deleted in accordance with our Privacy Policy.

5. Service Availability and Performance

5.1 Best-Effort Basis

The Service is provided on a best-effort basis. We do not guarantee uninterrupted, error-free or immediate operation. Price and availability checks are performed on a scheduled basis, and there may be delays between a change appearing on a retailer’s website and a Discord update or alert being delivered.

5.2 Maintenance and Downtime

We may temporarily suspend the Service for maintenance, updates, or technical reasons. Where possible, we will provide advance notice of planned downtime via Discord. We are not liable for any losses arising from service interruptions, whether planned or unplanned.

5.3 Third-Party Dependencies

The Service depends on third-party platforms including Discord, Cloudflare, Google, Whop, Stripe, and the retailer websites we monitor. We are not responsible for outages, changes, or disruptions to these third-party services that may affect alert delivery, payment processing, or service availability.

5.4 Retailer Coverage

The retailers we monitor may change over time. We may add or remove retailers at our discretion. We will notify subscribers of significant changes to retailer coverage.

6. Price Accuracy and Deal Information

6.1 No Guarantee of Accuracy

Prices and product information displayed in our D3-LZ updates and alerts are sourced from third-party retailer websites through automated monitoring. While we strive for accuracy, we do not guarantee that prices, stock availability, discount percentages, or other product information are accurate, complete, or current at the time you view an update or visit a retailer’s website.

6.2 Prices May Change

Retailer prices can change at any time. A price shown in a D3-LZ update or alert may no longer be available by the time you visit the retailer’s website. We are not responsible for price changes, stock-outs, or discrepancies between our updates and actual retailer pricing.

6.3 Not Financial or Purchasing Advice

The Service provides information about graphic novel pricing. It does not constitute financial advice, purchasing recommendations, or endorsements of any retailer or product. All purchasing decisions are made at your own discretion and risk.

7. Affiliate Links and Commercial Relationships

7.1 Affiliate Disclosure

Some links in our website, D3-LZ updates, alerts and communications are affiliate links. This means we may earn a small commission if you make a purchase through these links, at no additional cost to you. Affiliate relationships exist with some, but not necessarily all, of the retailers we monitor.

7.2 Editorial Independence

Affiliate relationships do not influence which deals we surface, how D3-LZ updates or alerts are prioritised, or which retailers appear in the Service. Our monitoring systems operate independently of our commercial relationships.

7.3 Retailer Transactions

When you click a retailer link and make a purchase, your transaction is between you and that retailer. We are not a party to that transaction and have no responsibility for the retailer’s products, pricing, delivery, returns, or customer service. Each retailer’s own terms and conditions apply to your purchase.

8. Intellectual Property

8.1 Our Intellectual Property

The Service, including its software, website, D3-LZ update and alert content, brand names (UK Graphic Novel Deals, UKGNDeals, D3-LZ, My D3-LZ), logos, graphics, and design elements, is the intellectual property of Hyperlane Ventures Ltd. All rights are reserved.

You may not copy, reproduce, distribute, modify, create derivative works from, or reverse-engineer any part of the Service without our prior written consent.

8.2 Third-Party Intellectual Property

Graphic novel titles, publisher names, creator names, cover artwork, and other product information referenced in the Service belong to their respective rights holders. Our use of this information is for the purpose of price comparison and consumer information.

8.3 Your Content

Any content you submit through the Service (such as D3-LZ preferences, setup wizard selections, or help desk messages) remains your property. By using the Service, you grant us a limited licence to use this content solely for the purpose of delivering and improving the Service.

9. Acceptable Use

When using the Service and participating in our Discord community, you agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
• Attempt to gain unauthorised access to any part of the Service, other users’ accounts, or our systems and infrastructure.
• Use automated tools, bots, or scripts to interact with the Service in ways not explicitly provided for (such as scraping D3-LZ update data, automating Discord interactions outside the provided wizard, or circumventing rate limits).
• Share, resell, or redistribute D3-LZ update content, subscriber-only channel access, or personalised DM content with non-subscribers.
• Harass, abuse, threaten, or intimidate other community members in our Discord server.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Interfere with or disrupt the Service or its infrastructure.

We reserve the right to suspend or terminate your subscription and Discord access for violations of these terms, with or without notice depending on the severity of the violation.

10. Limitation of Liability

10.1 Maximum Liability

To the fullest extent permitted by law, our total aggregate liability to you for any and all claims arising from or related to the Service shall not exceed the total amount you have paid to us in subscription fees during the six (6) months immediately preceding the event giving rise to the claim.

10.2 Exclusion of Certain Damages

To the fullest extent permitted by law, we shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages.
• Loss of profits, revenue, data, goodwill, or anticipated savings.
• Losses arising from purchasing decisions made based on information provided by the Service.
• Losses arising from missed D3-LZ updates or deal alerts, late updates or alerts, inaccurate pricing information, or failure to deliver updates or alerts.
• Losses arising from retailer actions, including but not limited to price changes, order cancellations, stock issues, or delivery problems.
• Losses arising from third-party service disruptions (Discord, Cloudflare, Google, Stripe, Whop, or retailer websites).

10.3 Consumer Rights

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law. These Terms do not affect your statutory rights as a consumer under UK law, including rights under the Consumer Rights Act 2015.

11. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, that updates or alerts will be delivered without delay or omission, that price information will be accurate or current, or that the Service will meet your specific requirements or expectations.

12. Indemnification

You agree to indemnify and hold harmless Hyperlane Ventures Ltd, its directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to your use of the Service, your violation of these Terms, or your violation of any third party’s rights.

13. Modifications to the Service

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, including features, retailer coverage, alert frequency, and tier structure. We will provide reasonable notice of material changes where practicable. If a modification materially reduces the value of your current subscription tier, you may cancel your subscription and request a pro-rata refund for the remainder of your billing period.

14. Modifications to These Terms

We may update these Terms from time to time. If we make material changes, we will notify subscribers via email or Discord at least 14 days before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree with the revised Terms, you may cancel your subscription before they take effect.

15. Termination

15.1 Termination by You

You may terminate your use of the Service at any time by cancelling your subscription through the Whop customer portal.

15.2 Termination by Us

We may suspend or terminate your access to the Service immediately if you breach these Terms, engage in conduct that we reasonably believe is harmful to other users or the Service, or fail to pay subscription fees. We may also terminate the Service entirely with 30 days’ notice to all subscribers.

15.3 Effect of Termination

Upon termination, your right to access the Service ceases immediately (or at the end of your current billing period if you cancel voluntarily). Provisions of these Terms that by their nature should survive termination will survive, including Sections 8 (Intellectual Property), 10 (Limitation of Liability), 11 (Disclaimer of Warranties), 12 (Indemnification), and 16 (Governing Law).

16. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Dispute Resolution

We encourage you to contact us first if you have a concern or complaint about the Service. Most issues can be resolved informally. If we are unable to resolve a dispute informally, either party may pursue the matter through the courts of England and Wales.

If you are a consumer, you may also be entitled to use the UK’s alternative dispute resolution procedures. Further information is available from Citizens Advice.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any tier-specific terms described on our website, constitute the entire agreement between you and Hyperlane Ventures Ltd regarding your use of the Service. They supersede all prior agreements, understandings, and representations.

20. Contact Us

If you have any questions about these Terms:

• Email: [email protected]
• Discord: Via the help desk channel in our Discord server